These terms are important — please read them carefully before proceeding.

This is a summary of key terms for using the services of Dakota Group, LLC, DBA DotUpdate.com (the “Company”). By checking the box and proceeding with payment, you (the “Client”) agree to these key taerms and our full Terms of Service (“TOS”), which govern your use of our services. We may amend the TOS at any time; your continued use constitutes acceptance. See our full TOS at [hyperlink: https://dotupdate.com/fmcsaupdate-terms-of-service/ for complete details, including privacy policy and dispute resolution.

Services Overview

We provide assistance with FMCSA and DOT compliance filings, including: Employer Identification Number (EIN), USDOT# Activation/Reactivation, Unified Carrier Registration (UCR), Motor Vehicle Records (MVR), Motor Carrier Identification Report (MCS-150), Pre-Employment Screening (PSP), and related services. These are administrative services only and do not constitute legal, tax, or professional advice. You are responsible for your ongoing compliance.

Customer support: Monday–Friday, 7:30am–6:00pm EST. Submit requests via phone, website, email, or in-person. You must provide accurate, complete information; we handle it per our Privacy Policy (linked in full TOS).

Orders and Payments

Services are provided upon your request and payment. Prices vary by service and are confirmed in your Authorization Form. By signing it electronically, you authorize us to charge your card and submit filings to DOT/FMCSA. No services start until the payment processes. Your electronic signature is binding.
For EPN/MCP forms, we prepare and mail them to you; you must sign and submit to DMV.

Refunds

We want you to feel confident when placing an order with us. That’s why we offer a simple and generous refund policy:
You may cancel your order and receive a full refund for any reason within 24 hours of signing the Authorization Form — even if we have already begun working on your request.
To request your cancellation and full refund within this 24-hour window, please call us at +1 (800) 500-9295 or email us at Support@DotUpdate.com (include your order number or the name on the Authorization Form). We’ll handle your refund quickly and courteously.
After the 24-hour period, any refund is at the Company’s sole discretion and will only be granted if no work has been performed on the order. All fees are otherwise non-refundable except as otherwise provided in this policy or in our reasonable discretion.

This is a summary; for complete details, see the full Terms of Service.

We may reject or cancel orders at any time, including for pricing errors, and issue a credit if charged.

Important Disclaimers

Services are provided “AS IS” without warranties of any kind, including merchantability or fitness for a particular purpose. We do not guarantee success or outcomes. We are a private third-party provider, NOT affiliated with any government agency like DOT or FMCSA, charging a fee for our assistance.
Limitation of Liability: Our total liability is limited to the lesser of $100 or fees paid in the last 6 months. No liability for indirect, consequential, or punitive damages. You agree to indemnify us for breaches or misuse.

For full disclaimers, limitations, indemnification, and other terms (e.g., governing law: New York; arbitration), see our full TOS.

Contact Us

Questions? Call +1 (800) 500-9295 or email Support@DotUpdate.com. Address: 520 West 27th Street, Floor 6, Suite 602, New York, NY 10001.

Last Updated: February 2026.

The following Terms and Conditions shall be incorporated by reference into any order submitted through Dynamic Holding Group LLC, DBA Western Compliance Group (WCG), and made part of it (hereinafter referred to as the “Company”).

The Company agrees to provide the following services to Clients: Employer Identification Number (EIN), USDOT# Activation, USDOT# Reactivation, Unified Carrier Registration (UCR), Motor Vehicle Records (MVR), Motor Carrier Identification Report (MCS-150), Pre-Employment Screening (PSP), and related services.

The Company provides customer service Monday through Friday, 05:00am – 06:00pm (PST). Requests for filing services are made to the Company through phone, web browser, e-mail, or in-person communication. The Client agrees to provide the Company with the necessary information to complete all services. The Client is responsible for providing accurate and complete information. This information is used and kept in accordance with the terms of our Privacy Policy.

The Company provides services upon request of the Client and in exchange for compensation. This compensation varies depending on the circumstances of the Client and, as a result, the types of services provided by the Company. The Company also provides customer support for help and assistance. After placing an order, an authorization form is created. This form must be signed electronically and verified by the Client before proceeding. This electronic signature will constitute an actual signature and will be transmitted to the United States Department of Transportation as part of the filing process. Once the Company receives the signed Authorization form and the payment is processed, the filing process begins. By signing the Authorization form, the Client gives the Company the right to charge the Client’s valid credit/debit card on file for the designated payment. No services shall be provided to the Client until charges go through. In addition, the Client understands that this authorization will be valid until the payment is made in full.

If the Client’s order includes Employer Pull Notice Program Enrollment Application (EPN) or/and Motor Carrier Permit Application (MCP) forms, WCG will complete the filing of necessary documentation and send them to the Client’s address by mail for signature. The Client takes full responsibility for signing and forwarding the forms to DMV.

The Company has the right to reject orders if a Client does not pay or has the willingness to make a payment. In fact, the Company reserves the right to cancel any order at any time and for any reason. Prices are set by the Company and agreed with the Client. If the Client signs the Authorization Form indicating the payment price, that means that the Client has agreed to the price. In case of price changes, the Client shall be notified by an agent of the Company. In case of a question about the price of a service, the Client should contact an agent of the Company directly for confirmation and clarification. If the Client requests to cancel an order before the filing has been processed, the Client may be entitled to a partial refund. However, if the entire filing process was completed at the time of the request, no refund will be made. All orders are assigned to an agent and are automatically processed on our secure merchant processor as soon as the order form is signed by the customer. WCG is unable to adjust or cancel orders once the order is assigned and the application has been initiated/processed. In case of cancellation of the order after signing the form, the Client will be obliged to reimburse WCG for all fees incurred in the preparation and processing of the application. This will include the initial price and sales tax.

If a service is listed on a Company website at an incorrect price due to a typographical or pricing error, the Company has the right to cancel or reject any orders placed for services at the incorrect price. The Company has the right to cancel these orders, regardless of whether the order has been confirmed and the Client’s valid credit card charged. If the Client’s account has been charged for a purchase and the order is then canceled, the Company will issue a credit to the same card in the amount of the incorrect price.

Rev 8.26.2022